Terms and Conditions

ACCEPTANCE

By signing and/or accepting these terms and conditions, I hereby authorise the staff of Ignite Performance Tennis to act for me according to their best judgment in any emergency requiring medical attention. I release Ignite Performance Tennis from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Ignite Performance Tennis. I agree with Ignite Performance Tennis makeup, cancellation, fee, weather, covid, parental involvement, and privacy policy.

REGISTRATION, RE-ENROLMENT & FEES

In order to secure your place for weekly term programs, Ignite Performance Tennis requires that you complete a registration form prior to starting your lessons. You will then be emailed an invoice for your term of lessons.

Re-enrolment for the next term will start three weeks before the end of the current term. You will be emailed a link to re-enrol or you can notify your coach directly.

Invoices for term of lessons are based on the number of weeks in the term. Payment is required in full before the start of the term to secure your place. Places will not be guaranteed if your payment is not received prior to the commencement of the term.

WET WEATHER & HEAT POLICY

Where possible your coach will contact you via phone message or email to let you know if your lesson/s will be canceled due to wet weather or heat policy.

Heat out temperature will be 36 degrees or higher. In the event of a heat out, a program will still run in the clubhouse as will the same apply to a washout.

If you do not get a call, text, or email, the lesson is going ahead as normal.

MOBILE PHONES

Ignite Performance Tennis has a policy for all coaches to avoid the use of Mobile Phones while on court coaching (where possible), this is to make sure our attention is directed to the current lesson at all times. If your coach does not answer their phone, they are more than likely on court coaching.

MAKE-UP & CANCELLATION POLICY

If you are unable to attend a session due to illness or school camp etc. you must notify your coach prior to your lesson with sufficient time in order to be eligible for a make-up lesson.

Sufficient time is considered;

AM lessons – 6 pm the night prior
PM lessons – 9 am of the day of the lesson

We allow for 1 make-up lesson per person each term for group & squad lessons when the appropriate notice is given. All eligible private & semi-private lessons will be made up.

Notification of absence and/or arrangement of a make-up can be made directly with your coach and it is your responsibility to follow up with your coach to arrange a day/time for your make-up. You will be given up to three different options during the same term or during the school holiday period. Make up’s can not be carried over to the following term. Ignite Performance Tennis will make every effort to accommodate a suitable day & time.

For any long-term injury, illness or absence please speak directly with your Ignite Performance Tennis coach.

All washed out or heat policy sessions missed will be made up and the Ignite Performance Tennis coaching team will contact you with the day & time options.

COVID & VACCINATION POLICY

Ignite Performance Tennis appreciates and recognises the seriousness of COVID-19 and its impact on all our lives. Tennis naturally lends itself to be a COVID safe sport; being played outdoors, distance between participants with minimal, if any sharing of equipment.

Ignite Performance Tennis, at all times, strives to be a safe and inclusive environment for all our employees and participants. We respect the views and personal choices of each person.

We will at all times use our best endeavours to follow the Government directives, within the bounds of the current laws.

LATE FEES

Any late payments, more than 30 days past the invoice date, shall attract a late payment penalty fee as set down by the Penalty Interest Act 1983.

Your privacy is important to us. The data collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

When joining a tennis program at a participating Ignite Performance Tennis venue your information will only be used by the tennis club to join you to the club for a free club coaching membership. This will also entitle you to use the courts at the club during coaching and gives you personal accident insurance through our National Sporting Body, Tennis Australia.

When players aged between 3 and 13 years of age join a Ignite Performance Tennis coaching program, their details will be registered with Tennis Australia’s Hot Shots program to enable the player to receive a free starter gift, exclusive competitions and loads of tennis benefits!

All the information can be found on the following link https://hotshots.tennis.com.au/register/

MEDICAL & LIABILITY

I hereby authorise the staff of Ignite Performance Tennis to act for me according to their best judgment in any emergency requiring medical attention. I release Ignite Performance Tennis from any and all liability for injury or illness and costs, incurred while undertaking a program or event with Ignite Performance Tennis.

CONSENT TO PARTICIPATE & DECLARATION OF FITNESS

The participant acknowledges that he or she will be exposed to certain risks when participating in a Ignite Performance Tennis event or program including but not limited to physical activity. The participant understands, accepts and assumes the inherent risks in these activities.

The participant acknowledges that he or she is physically fit and able to participate in the Ignite Performance Tennis event or program. The participant will immediately notify a Ignite Performance Tennis member of any change to the participant’s medical condition, fitness, or ability to participate.

PHOTOGRAPHY & VIDEO IMAGES

I acknowledge that Ignite Performance Tennis may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this usage, including for marketing & promotion purposes, is without compensation or notice to myself. Images may be used on our website, social media and other promotional material.

PARENTAL INVOLVEMENT

Ignite Performance Tennis supports Tennis Australia’s stance and efforts in helping educate parents on their important role within the child’s sporting journey. The following are some ideas and education that we would like you, the parent, to be aware of.

Ignite Performance Tennis encourages all parents to remain off the court during their child’s lesson. This enables both the coach and student/s to concentrate entirely on the lesson, create independence for the child, promote a child’s decision making skills and build the coach – student relationship.

As a parent / guardian of a participant in any activity held / run by Ignite Performance Tennis you agree to try and meet the following requirements in regard to your conduct during any such activity, program or event to the best of your abilities:

Treat your child the same irrespective of them winning or losing
Remember that your child plays for their enjoyment not yours
Try to have fun when you are around your children at competitions and training. Well-directed humour can be a great de-stressor
Look relaxed, calm and positive on the sidelines
Make friends with other parents at competitions
Get involved in appropriate ways if your child or the coach behaves in unacceptable ways during competitions
Let the coach do the coaching
Understand that children will benefit from a break sometimes and that involvement in other sports is okay
Be there when the child performs poorly. Be an understanding listener rather than a critic, judge and/or fixer
Be prepared to give your child some space so that he/she can grow and develop as an independent person
Let your child know that your love for them is not associated with their sporting performances
Communicate with your child and ask them how they are really feeling about their sport and about competing in particular
Occasionally let your child compete without you being there and hovering over them
Emphasise the good things your child did in preparing for and during the match/tournament

CHANGES TO TERMS & CONDITIONS

If we decide to change our terms & conditions, we will post those changes on this page, and/or update the terms & conditions modification date below. . If there are any questions regarding these terms & conditions you may contact us.

LATEST ADDITIONS

These terms & conditions were last modified on April 29th, 2024